Terms & Conditions

Effective Date: October 1, 2025
Website: Charterlaneimmigration.com
Owner & Operator: Alireza Mansouri
Business Type: Immigration Services & Consultation

1. Introduction

These Terms and Conditions (the “Terms”) govern your use of Charterlaneimmigration.com (the “Site”). By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with these Terms, please stop using the Site immediately.

2. Intellectual Property Rights

All content available on the Site—including text, images, graphics, logos, documents, and downloadable files—is the exclusive property of Alireza Mansouri and the Site creators.

You may not copy, reproduce, or distribute any content from this Site without prior written permission.

3. Acceptable Use Policy

By using this Site, you agree not to engage in any activities that:

  • Harass or harm other users
  • Violate any intellectual property rights
  • Hack or attempt to access another user's account
  • Commit fraud or any unlawful act
  • Upload or share offensive or harmful content

We reserve the right to suspend or permanently block access for any misuse.

4. User Accounts

When creating an account on our Site, you agree that:

  • You are solely responsible for maintaining the confidentiality of your account and password.
  • All personal details you provide are accurate, complete, and up to date.

We may suspend or terminate your account for unlawful activity or violation of these Terms.

5. Services Offered

Charterlane Immigration provides the following services:

  • Immigration Services
  • Immigration Consultations

All services must be paid in full upon ordering. Information and pricing may change without notice. We reserve the right to modify or cancel any order. If canceled after payment, a refund will be issued as per our refund policy.

6. Payments

We accept the following payment methods:

  • Credit Card
  • PayPal
  • Debit
  • Direct Debit

By submitting payment details, you confirm authorization to use the selected method. Fraudulent or illegal payment activity may result in transaction cancellation.

7. Refund Policy

Refunds for Goods

All goods sold on the Site are non-refundable.

Refunds for Services

Payments for services are non-refundable, except where we determine that the applicant is inadmissible for all Canadian immigration pathways.

Refund eligibility is solely determined by Charterlane Immigration.

8. Consumer Protection

Where consumer protection laws apply in your jurisdiction, these Terms will be interpreted in accordance with mandatory legal requirements.

9. Limitation of Liability

To the fullest extent permitted by law, Charterlane Immigration, including its directors, officers, agents, employees, and affiliates, is not responsible for any losses, damages, expenses, or claims arising from your use of the Site.

10. Indemnification

By using the Site, you agree to indemnify and hold harmless Charterlane Immigration and its representatives from any claims arising from:

  • Your use of the Site
  • Your violation of these Terms
  • Your infringement of third-party rights

11. Applicable Law

These Terms are governed by the laws of the Province of Quebec, Canada. All legal disputes will be handled exclusively within Quebec jurisdiction.

12. Severability

If any provision of these Terms is deemed invalid or unenforceable, it will be removed, but the remainder will continue to remain valid.

13. Modifications and Updates

We may update or modify these Terms at any time. Users will be notified by email or through a notice on the Site. Continued use of the Site indicates acceptance of updated Terms.

14. Contact Information

For any inquiries, please contact:

Email: info@charterlaneimmigration.com
Address: 204-259 boul Saint-Joseph, Gatineau, Quebec, Canada

You may also use the feedback form available on our Site.